Last Updated: December 29, 2025
At Riyalux, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or make a purchase from www.riyalux.com.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
a. Personal Information
When you interact with Riyalux, we may collect the following information:
Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via third-party gateways)
Order history and preferences
b. Automatically Collected Information
We may automatically collect:
IP address
Browser type and device information
Pages viewed and time spent on our website
Cookies and usage data
This data helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer support
Communicate order updates and service-related messages
Improve our products, services, and website functionality
Prevent fraud and ensure website security
Send marketing communications (only if you opt in)
3. Cookies & Tracking Technologies
Riyalux uses cookies and similar technologies to:
Remember user preferences
Analyze traffic and performance
Improve navigation and shopping experience
You can manage or disable cookies through your browser settings.
4. Payment Security
All payments are processed through secure, PCI-compliant third-party payment gateways.
Riyalux does not store or have access to your full payment card details.
5. Sharing of Information
We do not sell or rent your personal data.
We may share information only with:
Trusted service providers (shipping, payment processing, analytics)
Legal authorities if required by law or to protect our rights
All third parties are required to handle your data responsibly and securely.
6. Data Retention
We retain your personal information only as long as necessary to:
Fulfill orders
Meet legal, accounting, or regulatory requirements
Resolve disputes or enforce agreements
7. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request corrections or updates
Request deletion of your data
Withdraw consent for marketing communications
To exercise your rights, please contact us using the details below.
8. International Data Transfers
Riyalux may operate or store data in multiple countries. By using our website, you consent to the transfer and processing of your information in accordance with this policy.
9. Children’s Privacy
Riyalux does not knowingly collect personal information from individuals under the age of 13. If such data is identified, it will be removed promptly.
10. Website Security
We implement appropriate technical and organizational measures to protect your data against:
Unauthorized access
Loss or misuse
Disclosure or alteration
However, no online system is 100% secure, and we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to external websites. Riyalux is not responsible for the privacy practices or content of third-party sites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Continued use of the website constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns regarding this Privacy Policy or your personal data, please contact us:
Email: info@riyalux.com
Website: www.riyalux.com
Commitment to Trust
At Riyalux, protecting your privacy is part of our commitment to quality, transparency, and luxury service.